ONYX SMARTPANTS
Fast, reliable delivery - Delivery within 1–2 business days via PostNL or DHL.
Exchange & Return within 14 days - Not completely satisfied? Easily exchange or return - quickly and smoothly arranged within 14 days.
Safe & flexible payments - Choose from trusted payment methods such as iDEAL and Klarna - always safe and secure.
SHIPPING
Shipping & Delivery (brief summary)
If you order before 12:00 PM, your package will be shipped the same day. After that, shipping will be on the next business day.
After dispatch, you will immediately receive a track & trace code.
Delivery takes:
- Netherlands: 1–2 business days (€6.99, free from €125)
- Belgium: 2–3 business days (€8.99, free from €125)
- Germany: 2–4 business days (€9.99, free from €125)
- Europe: 3–7 business days (€14.95, free from €250)
- Worldwide: 5–10 business days (from €25, free from €500)
For more information,
please visit the Shipping & Delivery page.
MATERIAL
Crafted from a refined blend of polyester and elastane.
This high-quality combination offers a silky-soft touch, elegant stretch, and lasting shape retention — for a luxurious look and exceptional comfort, season after season.
WASHING INSTRUCTIONS
Wash at 30°C – The garment can be machine washed at a maximum of 30 degrees.
Do not bleach – Do not use bleach or detergents containing bleach.
Do not tumble dry – The garment should not be tumble dried.
Iron at medium temperature (max. 150°C) – Iron at a moderate temperature, suitable for most fabrics such as polyester and wool.
Professional dry cleaning (P) – May be dry cleaned with a specific solvent (perchloroethylene).
Choose options
Step into the world of Sento
Designed with an eye for detail. Made to be worn every day.
Need help?
Frequently asked questions
Orders
Sometimes it is still possible to change or cancel an order. Please contact us as soon as possible via email, chat, or social media. We will then immediately check what is still possible.
After placing your order, you will receive a confirmation email. This email will also contain a track & trace link, so you can track the shipment of your order.
Payments
We offer various payment methods. During checkout, you will automatically see the payment options available, depending on the country from which you are ordering. At the bottom of our website, you will also find an overview of the most commonly used payment methods.
Yes, you can pay afterwards with Klarna.
Yes. We use advanced security techniques to protect your payment details. All payments are processed encrypted through reliable and certified payment providers.
SHIPPING & DELIVERY
Shipping costs are calculated automatically during checkout. The amount of the costs depends on the country from which you place your order. During checkout, you will immediately see the exact shipping amount before you complete your order.
Delivery times may vary per country and depend on the carrier. The expected delivery time will be clearly displayed during checkout.
We will also keep you updated on the status of your order via email. As we deliver from our own stock, we can usually deliver very quickly within Europe.
RETURNS & EXCHANGES
Do you want to return an item? Please first contact us via email, chat, or social media. We will be happy to assist you with the return procedure and provide you with the necessary instructions.
Once your return has been received and checked, we will process it as quickly as possible. You will always be informed of this by email.
You have 14 days to exchange or return an item.
CUSTOMER SERVICE & CONTACT
You can reach us via:
